1. How do I add items to my shopping cart?

You can add items to your shopping cart by either using our search engine to find the item(s) that you wish to purchase or by browsing through our categories and/or our website. Once you find an item(s) you'd like to buy, simply hit the button closest to the item(s) you are interested in to add the selected item(s) to your shopping cart. At this point, you can change the quantity of items you'd like to order, delete an item, empty the shopping cart, continue shopping, or check out.

2. How can I delete an unwanted item from my shopping cart?

You can delete an unwanted item from your shopping cart by clicking the "Delete Item" icon located within the shopping cart at the far right of each row. If you want to delete all items from your cart, you need to press the "Clear Shopping Cart" button."

3. Is the ordering process secure?

YES! Our website uses the latest 128-bit encryption technology to protect your personal information. Our ordering process is totally secure from beginning to end.

4. Does premiumlogic.com.ph accept phone, fax, email or snail mail orders?

All ordering, price quotes, stock status, and shipping quotes are provided online, via phone, or through walk in to one of our branches. All pricing quotes on products and shipping are available on either the site, or our branches.

5. After I submit an order with premiumlogic.com.ph, how will I be advised of the order's progress?

Premiumlogic.com.ph will keep you informed of your order via e-mail.

6. How long does it generally take to process an order?

It takes one to two business days for us to process an order. You can also arrange a pickup or your ordered item(s) from the store you prefer.

7. Is it possible to pickup my orders from one of your stores?

We can arrange a pickup of your ordered item(s) from one of our stores you prefer. To see a list of our stores, please click on the CONTACT US link at the bottom of the page.

8. Does Premiumlogic.com.ph sell or release my personal information?

Premiumlogic.com.ph respects your privacy. We will not under any circumstances sell or release your information to anyone without your consent.

9. I am experiencing trouble with my shopping cart. What can I do?

Shopping cart problems usually occur for one or more of the following reasons:
Cookies are not enabled, or your browser is configured to block premiumlogic.com.ph cookies.

NOTE: In some cases, the cookies on your computer may become corrupted. If you've verified that premiumlogic.com.ph cookies are being accepted and you're still experiencing problems with the shopping cart, please clear your cookies and cache, close your browser and try again.
2. The master clock on the computer is not set correctly.
3. The computer you're using is behind a firewall.
4. If all else fails, try closing all open programs and restart your computer, or try from a different computer.

10. Does Premiumlogic.com.ph offer a paper catalog?

Yes. You can visit one of our stores to get a catalog for our products.

11. How do I use Premiumlogic.com.ph's shopping cart?

Search for the items you want to buy. Click "Add To Cart" for each item you want. If you want to buy more than one unit of an item, input the desired quantity in the "Qty Product" field, and click "Add To Cart". If you need to shop for more items, click "continue shopping". After you've added all items you want to purchase to your shopping cart, select a shipping method and your ship-to state. Click on the shipping calculator button to view the total charges. If everything meets your satisfaction, click "Check Out" and log in following the onscreen instructions.

12. How do I identify Phishing or Spoofed E-mails?

How do I identify Phishing or Spoofed E-mails? Know what Premiumlogic.com.ph won't ask for Premiumlogic.com.ph will never ask you for the following information in an e-mail communication: * Your social security number or tax identification number * Your credit card number, PIN number, or credit card security code (including "updates" to any of the above) * Your mother's maiden name * Occasionally if you place an order with incorrect information, you may receive an email from Premiumlogic.com.ph giving you the opportunity to correct your information. When this occurs you will have to log into the Premiumlogic.com.ph website to input this info. Never submit the information mentioned above directly through an email.

13. How do I contact Premiumlogic.com.ph?

Please use the following link to contact us at Premiumlogic.com.ph:

CLICK HERE

14. Looking for special offers, coupon codes, and exclusive promotions?

Subscribe to the Premiumlogic.com.ph Newsletter to receive:
1. Offers and promotions exclusively for newsletter subscribers
2. Advanced notice on hot new product releases
3. Exclusive promo codes Act fast, these deals are hot so they are only available for a limited time.

Subscribe to the Premiumlogic.com.ph Newsletter to get our hottest deals delivered directly to you. The good news is we are sending out fresh deals every week!

15. What information should I provide Premiumlogic.com.ph when I call, email or fax?
• Sales Order Number
• E-mail address (Premiumlogic.com.ph ID -- only necessary if the above information is not known)
• Customer Number
• Item #(s) or description of each item in question

16. How do manufacturers and vendors contact Premiumlogic.com.ph's purchasing team?

If your company would like to introduce its products to Premiumlogic.com.ph, email us at: purchasing@premiumlogic.com.ph

17. Does Premiumlogic.com.ph offer any technical support or advice?

Premiumlogic.com.ph offers technical assistance from products purchased from us. However, if the product needs part or item replacement, we will have to forward your technical concerns to the manufacturers for accurate answers to your technical questions and for insight on how different products interact together.

18. Does Premiumlogic.com.ph have a walk-in store where I can physically pick-up my merchandise?

We do have several stores in different parts of Metro Manila. Please visit our contact us link for our store’s addresses.

19. Does Premiumlogic.com.ph have a newsletter email that I can subscribe to?

With such a vast selection of merchandise, sometimes you may overlook the fabulous deals we offer our customers each and every day. That is why we offer the Premiumlogic.com.ph Newsletter. Sent via email, our newsletter gathers some of our hottest selling merchandise in addition to products which have recently had their price reduced, as well as exclusive Premium Logic news and promotions.

Please note that prices and availabilities are subject to change without notice. If you would like to sign up for the Premiumlogic.com.ph, please send an email request to info@premiumlogic.com.ph